Privacy policy

1️⃣ Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Auriva collects, uses, shares, and protects your information when you visit our Shopify-powered online store and use our services.

2️⃣ Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping & billing addresses

  • Payment details (processed by third-party payment processors)

b. Automatically Collected Information
We use cookies and similar technologies to collect:

  • Device and browser information

  • IP address

  • Pages viewed and actions taken

  • Referring website or advertisement

3️⃣ How We Use Your Information

Your personal information may be used to:

✔️ Process your orders and payments
✔️ Communicate with you about your orders, shipping, and support
✔️ Personalise your shopping experience
✔️ Send promotional offers (if you opted in)
✔️ Improve our services and website performance

4️⃣ Sharing With Third Parties

We may share your information with:

🔹 Service Providers (Shopify, payment gateways, shipping partners)
🔹 Marketing Partners (email platforms, ad re targeting services)
🔹 Legal Authorities when required by law

Note: We do not sell your personal information to third parties for their own marketing.

5️⃣ Cookies & Tracking

We use cookies, web beacons, and similar technologies for:
🍪 Essential site functionality
📊 Site analytics
📣 Targeted advertising

You can disable non-essential cookies via your browser settings, but some parts of the site may not work properly.

6️⃣ Your Rights

Depending on your region (e.g., GDPR in EU, CCPA in California), you may have rights to:

🔹 Access your personal information
🔹 Correct inaccuracies
🔹 Request deletion
🔹 Limit processing
🔹 Opt-out of certain uses (like marketing)

To exercise these rights, contact us at [Contact Email].

7️⃣ Security

We implement appropriate security measures to protect your personal data, including encryption and secure transmission practices. However, no method of transmission over the Internet is 100% secure.

8️⃣ Children’s Privacy

Our store is not directed to children under 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from minors.

9️⃣ Third-Party Links

Our site may include links to third-party websites (e.g., social media, payment providers). We’re not responsible for their privacy practices — check their policies separately.

🔟 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date.

📩 Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
Email: auriva015@gmail.com